Terms of Use

Scope of the Terms of Use

These Terms shall be applicable to every registered User, registered Destination Manager, or any visitor of our website www.LiveistoTravel.com and/or mobile application (collectively, the “Platform”). The Platform is developed, owned and operated by Refcoin Live is to Travel (Pvt) Ltd. (hereinafter referred to as the ‘Company’) and you owe your obligations under these Terms of Use to the Company.

Acceptance of Terms

By accessing or using the Platform, you agree to be bound by these Terms of Use (“Terms”). If you do not agree with these Terms, you must not use the Platform and should immediately exit.

Overview of Services

The Platform provides an online environment that facilitates connections between Destination Managers and Users.

If you wish to receive any service from the Platform, you must register as a User by signing up and entering into the User Agreement. Similarly, if you are a destination manager willing to offer your products and services to Users, you must register in the Platform by entering into the Destination Manager Agreement.

IMPORTANT: The Platform does not provide any destination management services itself. It solely acts as an intermediary to connect Destination Managers and Users. All contracts formed between the registered Destination Managers and the registered Users are independent agreements to which the Platform and the Company are not a party.

Account Registration

To use the services, both Destination Managers and Users must create an account.

You agree to:

Platform Role and Limitations

The Platform facilitates introductions and communications between Users and Destination Managers but does not:

Any interaction, negotiation, or contract entered into between a Destination Manager and a User is entirely at their own risk and discretion.

User and Destination Manager Responsibilities

Users agree to:

Destination Managers agree to:

Independence of the Transactions

We are not a party to any contract you make using the Platform. User and Destination Manager shall directly negotiate and enter into an agreement with the counterparty. We do not represent or warrant any matter whatsoever with regard to the Users and Destination Managers or their ability to perform the contract.

You shall ensure you make use of all safeguards an ordinary person would have when entering into a similar contract.

We are not taking any responsibility for the breach of contract by the Destination Manager.

Payments

The Platform generally does not charge any fee from the Users.

The Platform may offer tools to facilitate payments between Users and Destination Managers, but is not responsible for any payment disputes, chargebacks, or refunds.

The Platform may charge service or transaction fees, which will be disclosed at the time of use of such tools.

The Destination Managers shall pay the Company depending on the subscription package they choose.

Content and Conduct

Users and Destination Managers are solely responsible for the content they upload, post, or share on the Platform.

You agree not to:

Intellectual Property

The Platform and its content (excluding user-generated content) are protected by copyright, trademark, and other laws. You may not use, copy, or distribute any part of the Platform without our prior written consent. All intellectual property relating to the Platform is owned by the Company.

Termination

We reserve the right to suspend or terminate your account at our discretion, without notice, if:

We may also suspend or terminate your access to the Platform at our discretion, with or without cause, and without notice.

Upon termination, your right to use the Platform ceases immediately.

Disclaimers

The Platform is provided “as is” and “as available,” without warranties of any kind, express or implied.

We do not guarantee:

We expressly disclaim all liability for any act or omission of Users or Destination Managers or any dispute arising between them.

Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the Platform.

For avoidance of doubt, the Company is not liable for any payment you have made as a User to the Destination Manager or any due from a User for services you provided as a Destination Manager. If you are a visitor of the Platform with no registration, the Company does not owe any liability to you.

Indemnity

You agree to indemnify and hold harmless the Company, its affiliates, directors, employees, and agents from any claims, losses, damages, liabilities, or expenses arising out of:

Modifications

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting. Continued use of the Platform after changes constitutes your acceptance of the revised Terms.

Privacy and Data Protection

All users of the Platform shall be subjected to our Privacy Policy.

Governing Law and Dispute Resolution

These Terms shall be governed by the laws of Sri Lanka. Any disputes shall be resolved exclusively in the courts of Sri Lanka unless alternative dispute resolution is mutually agreed upon.

Conflict

If you are a registered User or a Destination Manager, and there is a conflict between the Terms herein and the User Agreement or the Destination Manager Agreement you signed at the registration, the provisions of your User Agreement or the Destination Manager Agreement shall prevail over these Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: (insert email)

Phone: (insert phone)

Version 1 (Effective Date: June 2025)